Shipping Policy

At wendsponline, we’re committed to delivering your order quickly, safely, and affordably. Below is everything you need to know about our shipping process.

1. Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates & Delivery Time

We offer the following shipping options within the United States:

Shipping rates may vary based on location and order weight. Final costs will be calculated at checkout.

3. International Shipping

We currently do not offer international shipping. We are working on expanding our delivery services in the near future.

4. Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number and link. You can check the status of your shipment at any time.

5. Shipping Delays

Please note that delivery times are estimates and may be affected by weather, holidays, or carrier delays. We are not responsible for delays caused by external factors.

6. Lost or Damaged Packages

If your order arrives damaged, or if it’s lost in transit, please contact us within 7 days of the expected delivery date. We’ll work with the carrier to resolve the issue promptly.

7. Incorrect Address

Please double-check your shipping address before placing an order. We are not responsible for orders shipped to an incorrect address provided at checkout.

8.Cut‑Off Time

Orders placed before 2:00 PM (CST) on business days will ship the same day. Orders after this time will be processed on the next business day.

Contact Us

If you have any questions about your shipment, feel free to reach out:

📧 Email: [email protected]
📞 Phone: +1 (773) 570-9532
📍 Address: 4517 N Austin Ave, Chicago, IL 60630, USA